Maison Nexora

Privacy policy

Maison Nexora LLC

Effective Date: 01 February 2026

Maison Nexora LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website or use our travel services, including international bookings.

Plain-Language Summary

  • We collect only the personal information needed to provide travel services, process payments, and communicate with you.
  • We never sell your information.
  • Data may be shared with travel suppliers, payment providers, technology partners, or legal authorities as required.
  • Your data may be processed in the U.S. or other countries; we take steps to protect it.
  • California residents have additional rights under CCPA/CPRA.
  • We retain your information only as long as necessary and use safeguards to protect it.
  • Children under 13 are not permitted to provide personal data.

1. Information We Collect

We may collect the following categories of information:

Personal Identifiers

  • Name, email, phone number, postal address, date of birth

Travel & Identification Data

  • Passport details, visa information, emergency contacts

Payment Data

  • Processed securely by third-party payment providers; we do not store full credit card numbers

Technical Data

  • IP address, device type, browser type, cookies, analytics, and website usage information

2. Sources of Information

We may collect information:

  • Directly from you when you provide it on forms or communications
  • From travel suppliers or service providers
  • Automatically through website cookies, analytics, or similar technologies

3. Purposes of Collection

We use your personal information to:

  • Provide travel advisory and booking services
  • Process payments and reservations
  • Communicate regarding travel arrangements or updates
  • Comply with legal or regulatory obligations
  • Improve our website and services

4. Sharing & Disclosure

We may share your information with:

  • Travel suppliers: airlines, hotels, cruise lines, tour operators
  • Payment processors: to handle secure transactions
  • Technology providers: for website hosting, analytics, or communications
  • Legal authorities: when required by law

We do not sell your personal information to third parties.

5. Cookies & Tracking

Our website may use cookies, analytics, and similar technologies to:

  • Improve website functionality and performance
  • Understand user behavior for better service
  • Personalize your experience

You can manage or disable cookies through your browser settings.

6. California Privacy Rights (CCPA / CPRA)

California residents have the right to:

  • Access and obtain a copy of personal information we hold
  • Correct inaccurate personal information
  • Request deletion of personal information, subject to certain legal obligations
  • Opt out of the sale of personal information (we do not sell personal information)

Submit requests via info@maisonnexora.com.

7. International Data Transfers

Your information may be processed or stored in the United States or other countries where data protection laws may differ. We implement appropriate safeguards to protect your personal data during international transfers.

8. Data Retention

We retain personal information only as long as necessary for business, legal, or regulatory purposes, including:

  • Fulfilling travel bookings
  • Resolving disputes or claims
  • Complying with tax, accounting, or legal requirements

9. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect personal data. However, no system is 100% secure, and we cannot guarantee absolute protection.

10. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If we discover that we have collected such information, it will be deleted immediately.

11. Policy Updates

We may update this Privacy Policy from time to time. The updated policy will be posted on our website with a revised “Effective Date.” Continued use of our website or services constitutes acceptance of the updated Privacy Policy.

12. Contact

If you have questions about this Privacy Policy or your personal information, please contact:

Maison Nexora LLC
Email: info@maisonnexora.com